Legendary Journeys (DBA ALandCHUCK.travel) Terms and Conditioning
PLEASE READ CAREFULLY
PAYMENTS: Credit card payments only! Reservations require a deposit of $299 per person by credit card at the time of booking to confirm a reservation request.
A second deposit of $200 per person will be due March 31, 2014, and will be deposited by ALandCHUCK.travel with the same credit card used for the first deposit. Final payment must be made by July 1, 2014, with the same credit card used for the first deposit. (all of these charges will be automatically charged unless you advise your ALandCHUCK.travel reservations agent in writing that you wish to change card payment type for 2nd/3rd deposit and/or for final payment. These changes must be submitted and confirmed by your reservation agent at least 8 days prior to scheduled payment date.) All rates are plus government imposes taxes and fees of $239. Your on board gratuities that are normally applied to your cruise account will be charged and pre-paid for your convenience. This charge of $99 will include gratuities for dining waiters, cabin stewards and other onboard staff.
CANCELLATION POLICY: ALL deposits are non-refundable (including first, second and third.) Any cancellations from 150 to 121 days prior to sailing departure the cancellation penalty is 50% of all charges on your invoice. Any cancellations from 120 to 91 days prior to sailing departure the cancellation penalty is 75% of all charges on your invoice. Cancellations within 90 days of sailing are non-refundable.
Cancellation Insurance (Travel Insurance) is extremely important to prevent the penalties associated with cancellation and emergency medical and transportation costs that can occur if you have a major/minor medical event once the cruise begins.
PRICING: All pricing on ALandCHUCK.travel’s website as well as any printed materials are current at the time of publication and are subject to change without notice. Furthermore, ALandCHUCK.travel itineraries, pricing, policies and procedures are constantly evolving. ALandCHUCK.travel strives to ensure that all information listed is correct at the time of publication. However, any information contained herein, including but not limited to pricing, is subject to change without notice, and ALandCHUCK.travel reserves the right to refuse to honor any prices that were erroneously printed or quoted. ALandCHUCK.travel is not responsible for any misprints appearing in any online and/or printed media.
REVISION FEES: Any changes made to a reservation after deposit is subject to a minimum $35 Revision Fee per occurrence. Revision Fees (including Premium Air Fees and Choose Your Cabin) are non-refundable and cannot be insured.
DECLINED PAYMENTS: Returned checks and any NSF charges are subject to a charge of $39 or 5% of the face value, whichever is greater. In addition, any form of payment not honored will be subject to electronic collection using information which may be on file. For example, if a credit card is declined but you have submitted a check for any other reason, ALandCHUCK.travel will draft those funds by submitting an electronic check to your bank. In the event that any check is dishonored or returned for insufficient funds and such default is not cured after notice pursuant to Florida Statute §68.065, ALandCHUCK.travel shall be entitled to file a civil action against you for three times the amount of the check, in addition to the payment of the check, plus court costs, reasonable attorney’s fees and any bank fees incurred by ALandCHUCK.travel in taking the action.
LEGAL NAMES & PROOF OF CITIZENSHIP: ALandCHUCK.travel requires you to give your FULL LEGAL NAME and DATE OF BIRTH as it appears on your PASSPORT at the time of deposit. ANY changes in the spelling of your name will incur a NAME CHANGE FEE. PASSPORT, VISA, AND/OR PROOF OF CITIZENSHIP could be required for this travel. It is YOUR RESPONSIBILITY as the traveler to contact any authorities (U.S. Customs for Americans, or your Foreign Consulate office if you are not a U.S. citizen) to obtain any Passports, Visas, or Proof of Citizenship required. A VALID PASSPORT MUST have six (6) months remaining on the passport after your planned return to the U.S. If it does not, you should renew your passport. ALandCHUCK.travel strongly advises that all guests leaving the United States obtain a valid passport for travel. Some countries may deny entry due to current and/or past legal issues. It is your responsibility to check with the consulate to ensure any legal issues past and/or present do not prevent you from entering any countries you may be visiting on your cruise and/or tour. This is your only notice about providing proof of citizenship, passports, and visa’s. ALandCHUCK.travel will not be held responsible for your lack of proper identification or denied entries/denied boardings.
AIRLINE ARRANGEMENTS: Once ALandCHUCK.travel purchases any airline ticket, said ticket will be 100% non-refundable/non-changeable/non-transferable. ALandCHUCK.travel does not pay ANY airline imposed fees for Baggage, Seating Assignments, check in fees, etc. Please contact your specific air carrier directly, or go to their website, for complete information of their additional fees charged. TSA requires that names on Airline tickets MUST MATCH the name as it appears on your passport. Having an incorrectly spelled name could result in additional fees, a new ticket being purchased and/or denied boarding. ANY costs involving a name change to an airline ticket will be the responsibility of the traveler. ALandCHUCK.travel is not responsible if an airline cancels or delays a flight for any reason, including weather. If you are unable to make your departure, it is your responsibility to work with the airline on which you are ticketed to reach your destination. ALandCHUCK.travel is not responsible for any additional expenses you may incur prior to joining your trip. ALandCHUCK.travel is not responsible for, and will not provide any refund for components of trips missed due to canceled or delayed flights. ALandCHUCK.travel does not participate in, nor can we assist in any frequent flyer programs
HOTEL FEES: Any hotel that requires guests to pay a “Resort Fee”, “Tourist Tax” or a “City Tax” upon arrival at the hotel will be the responsibility of the guest to be paid to the hotel in local currency upon arrival. ALandCHUCK.travel is unable to pre-pay these taxes & fees and therefore shall not be held liable to any traveler for reimbursement of these taxes & fees. Optional Pre/Post Tours: Optional Pre/Post tours may require a minimum number of passengers in order to operate. Should ALandCHUCK.travel cancel an optional Pre/Post Tour due to lack of participation has in no way an effect on your decision to cancel or in waiving cancellation penalties that will be imposed as a result of your cancellation.
OPTIONAL TOURS: Reservations are non-transferable and non-refundable after booking, including, but not limited to, cancellation of port by Cruise Line or weather issues. By booking an optional tour, you acknowledge that excursions cannot be canceled for any reason including but not limited to regret of purchase. Additionally, while no revisions of the itinerary are anticipated, ALandCHUCK.travel reserves the right to change any tour, schedule, or price, or to substitute stops and attractions on any tour without notice, and to use substitute equipment as necessary. You must contact your Travel Insurance provider to insure your optional tour purchase (or any other additional purchases made to the reservation). Do not assume that tours are insured because you have a policy on your base travel package. ALandCHUCK.travel will not be held responsible for tours not insured by your insurance provider. We reserve the right to require a minimum number of passengers to operate any tour. Any tour canceled by ALandCHUCK.travel will be promptly refunded. ALandCHUCK.travel highly recommends that you review optional tours offered by the cruise line/vendor as well as their terms and conditions to ensure you choose the Optional Tours that best fit your travel needs. Additionally, please review your signed passenger information agreement and our general terms and conditions for the trip. That agreement applies to any optional tours you purchase from ALandCHUCK.travel. ALandCHUCK.travel is acting as intermediary or as an agent for suppliers, airlines, cruise lines, hotels, motor coach, restaurants, sightseeing companies, other travel agencies, etc., in selling services or in accepting reservations or bookings for services which are not directly supplied by this TRAVEL COMPANY. Therefore, this agency shall not be held responsible for any intentional or unintentional or careless actions or omissions on part of such suppliers which will result in any loss, damage, delay, or injury to you or your travel companions or group members. By participating in our Optional Tour program, you confirm that you will not, at any time, dispute any charges or process a charge back with your credit card company. Should a credit card dispute or chargeback occur, you agree to pay ALandCHUCK.travel for any costs involved in said dispute or charge back, including but not limited to Bank fees, Legal fees and administrative costs.
WE HIGHLY RECOMMEND MEDICAL CANCELLATION/INTERRUPTION INSURANCE. PLEASE READ THE CERTIFICATE OF TRAVEL PROTECTION CAREFULLY. IT IS RECOMMENDED YOU COMPARE AND REVIEW OTHER TRAVEL PROTECTION SUPPLIERS BEFORE PURCHASE. The Travel Protection offered is through a third-party provider. ALandCHUCK.travel does not own nor operate any Travel Protection provider, nor has any influence in the outcome of any claim.
DISCOUNTS: Any discounts/coupons must be pre-approved by ALandCHUCK.travel to be accepted on ALandCHUCK.travel group programs. Many coupons offered by cruise lines and other suppliers specifically exclude applying acceptance to group travel. Because our group departures are highly discounted each coupon or discount must be reviewed by ALandCHUCK.travel to determine if they can be applied. A service fee may be applied to the acceptance of discount coupon and that amount will be deducted from the coupon value. Additionally, all discounts and coupons apply to the first and second passenger ONLY traveling in a cabin/room.
DOCUMENTS: You will receive your documents approximately 7 days prior to departure via E-Mail. Passengers requesting paper documents be shipped to a non-US address will be charged a handling fee of at least $75.00 or more depending on the cost of delivery. Documents shipped to any other country outside the United States could be charged a handling fee in excess of $100.
BAGGAGE ALLOWANCE: Regardless of the length of the trip you are allowed one checked bag and one carry-on per person. Please note: Most vendors identify any type of wheeled bag as a checked bag, not a carry-on. Carry-on Bag should not exceed the dimensions of 12”x11”x6” and checked bag should not exceed the dimensions 30”x21”x11” and weight not exceeding 50 lbs. These are ALandCHUCK.travel’ Policies, however airlines and other vendors may have specific policies that you should review.
RESPONSIBILITY: ALandCHUCK.travel is acting as intermediary or as an agent for suppliers, airlines, cruise lines, hotels, motorcoach, restaurants, sightseeing companies, other travel agencies, etc., in selling services or in accepting reservations or bookings for services which are not directly supplied by this TRAVEL COMPANY (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). Furthermore, ALandCHUCK.travel cannot control the circumstances, causes, effects, weather, strikes, bankruptcies, etc., of our suppliers. It is absolutely clear in your acceptance of participation in this trip that ALandCHUCK.travel cannot guarantee airlines, flight times, hotels, attractions, shows, restaurants, motorcoach vendors, etc., and any unforeseen changes that might occur in the future. This agency therefore shall not be responsible for any intentional or unintentional or careless actions or omissions on part of such suppliers which will result in any loss, damage, delay, or injury to you or your travel companions or group members. ALandCHUCK.travel reserves the right in its sole discretion, and acting as intermediary or as agent for these suppliers, to modify the itinerary, components of the itinerary, or the use of suppliers that is best for the operation of that tour. ALandCHUCK.travel is not responsible to any person for expense, loss of time, money, or other circumstances resulting from a change in itinerary or change of tour arrangements. ALandCHUCK.travel reserves the right to substitute hotels, shows, airlines, restaurants, attractions, etc., of similar quality at any time. All rates are subject to Fuel Supplement Charges and Currency Rate fluctuations at any time before or after final payment. Furthermore, your claim about these unforeseen changes has in no way an effect on your decision to cancel or in waiving cancellation penalties that will be imposed as a result of your cancellation. Additionally, all requests (such as flight seating, hotel room types, etc.) are requests that cannot be guaranteed and your participation in the cruise or tour in no way assumes that you have been given any guarantees. NO representative of ALandCHUCK.travel can make claims of these guarantees to the contrary. ALandCHUCK.travel reserves the right to decline to accept or retain any person, as a member of any tour, at any time, and no further obligation will be assumed by ALandCHUCK.travel. We also reserve the right to cancel any tour prior to departure, and in such cases all payments will be refunded without further obligation on our part. If a passenger leaves the tour at any time, all return fares and other expenses will be assumed by the passenger. ALandCHUCK.travel reserves the right to retain up to its agency revenue in the event of cancellations for any reason. Cruise & Tour passage is subject to the terms and conditions not only in this contract but also those outlined by the vendor.
RESOLUTION OF DISPUTES: If legal action or arbitration is commenced for the breach, interpretation or enforcement of this Agreement, the prevailing party shall be entitled to recover all costs, including attorney’s fees, whether the same be for negotiation, trial or appellate work, incurred by the prevailing party as a result of such breach.
Customer Agrees to indemnify and hold ALandCHUCK.travel and its employees harmless from any loss, damage or expense associated with the services provided to Customer by ALandCHUCK.travel under the terms of this Agreement. This indemnity and hold harmless shall include, but not limited to, the payment of all Attorney’s fees and costs whether for negotiation, trial, or appellate proceeding, operational costs, staff incurred expenses, and/or any additional costs whether this action is initiated by the client or by ALandCHUCK.travel. This indemnity and hold harmless shall survive the termination of this agreement.
All claims, disputes and other matters in question arising out of, or relating to, this contract or breach thereof, except for claims based upon nonpayment by Customer, shall be decided by Arbitration in Sarasota, Florida, in accordance with the Rules of the American Arbitration Association unless the parties mutually agree or this agreement provides otherwise. This agreement to arbitrate shall be specifically enforceable under the prevailing arbitration law. The award rendered by the arbitrators shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. Notice of the demand for arbitration shall be filed in writing with the other party to the contract and with the American Arbitration Association. The demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by applicable statute of limitations. Upon initiation of arbitration proceedings, no discovery shall be conducted unless otherwise agreed to by the parties. Customer agrees no complaint will be filed in Sarasota County Florida to the exclusion of any other county, state, territory, or country. Arbitration applies to all circumstances whether you have traveled or not.
In addition, by booking any travel you fully understand whether you travel or not, you agree you will not file, participate in, or be party to any class action lawsuit against ALandCHUCK.travel or any of their subsidiaries. In addition you fully understand that any complaint that cannot be resolved will only be submitted to the Department of Agriculture Division of Consumer Services.
Florida Department of Agriculture and Consumer Services
Division of Consumer Services Terry Lee Rhodes Building 2005 Apalachee Parkway Tallahassee, FL 32399-6500
You further agree that you will not file any complaints through any Better Business Bureau. Should you file a complaint through any Better Business Bureau, this action will void any potential claim and/or any compensation reimbursements that may have previously been decided. In addition, you fully understand and agree that the defense of any complaint filed with the Better Business Bureau will result in the defense of the contract with all costs being the responsibility of the client as outlined above.
This Agreement shall be binding upon the parties hereto and their respective heirs, executors, administrators, personal representatives, successors, and assigns.
This agreement shall be construed and enforced in accordance with the laws of the State of Florida.
SEVERABILITY: Any Provision of this agreement that is determined in any jurisdiction to be unenforceable for any reason shall be deemed severed from this agreement in that jurisdiction only and all remaining provisions shall remain in full force and effect.