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Planning & Zoning Department Customer Satisfaction Survey
Planning & Zoning Department
Scott Anderson, Planning Director
sanderson@minnehahacounty.gov
415 N. Dakota Ave., Sioux Falls, SD 57104
Phone: 605-367-4204
Website:
www.minnehahacounty.gov
Thank you for allowing us the opportunity to serve YOU better. Please let us know how we are doing by taking a short 2-3 minute survey that will tell us about the service that you have received from the Planning & Zoning Department. We appreciate your business and strive to fully ensure that we meet YOUR expections!
Printable Version of Survey
General Information (optional)
Name
Do you reside in Minnehaha County?
Yes
No
What county do you reside in, if not Minnehaha County?
What best describes you? (Check All That Apply)
Contractor
Property Owner
Real Estate Agent
Other (List Below)
Other
What is the nature of you interaction(s) with Minnehaha County? (Check All That Apply)
Building Permit
Conditional Use
Rezoning
Nuisance/Complaint
Land Use Questions
Other (List Below)
Other
Customer Ratings
Please mark your level of agreement with each of the following statements
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Training - Employees are well trained.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Supervision - Employees are well supervised.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Professionalism - Employees adhere to professional standards of conduct.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Customer Service - Employees act in my best interest.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Knowledge Level - Planning Staff is knowledgeable and professional.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Respectfulness - Planning Staff is making a positive contribution to my business.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Public Meeting Notification - The notification for public meeting and input opportunities is appropriate for land use planning decisions.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Overall Satisfaction - Overall, I am satisfied with the County Planning & Zoning Department.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Comments and Suggestions
Compared to how you felt about Minnehaha County Planning & Zoning before this project, how has your perception changed since working with the County?
Better, based on performance
About the same
Worse, based on performance
How do you feel about the service provided to you regarding the work you either paid for or were expecting from Planning & Zoning Staff?
An exceptional value
A good value
A poor value
Do you wish to be contacted regarding your survey?
*
Yes
No
Customer Contact Information
Name
*
Email Address
*
Street Address
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Thank YOU again for your assistance in serving YOU better!
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