Human Services Customer Satisfaction Survey

Advocate. Empower. Partner. Support.

The Minnehaha County Dept. of Human Services endeavors to provide the best customer service possible. Please select the ratings below that best describe the service you received during your most recent visit. Your response will remain confidential. Your comments will help us serve you better. Estimated time to complete survey is 2 minutes.

Date: * +

Please rate the questions below according to (Poor-1, Average=2, Good=3, Excellent=4).

How satisfied are you with the amount of time staff spent with you? *

To what extent did staff treat you with dignity, courtesy and respect? *

Staff provided a safe environment in which I could share my situation. *

How well did staff listen to your concerns and answer your questions? *

How satisfied are you with how the staff responded to your immediate needs? *

How well did staff do at providing you with other resources or referrals? *

Staff were sensitive to my situation and identified steps for me to move forward. *

Overall, how satisfied are you with the quality of services that you received? *

Please share any comments, concerns or suggestions that you may have: